Job Description Manage abandoned calls and voicemail calls left by the consumer in the IVR. Manage follow-up cases. Ensure documents sent by the consumer are complete before submitting them to the respective stakeholder. Manage the CSI with low ratings. Perform any other relevant tasks deemed necessary to ensure the best quality of service. Effectively manage queues to meet expectations and reply to customers in a timely manner via live chat. Act as a resolution agent for live chat, investigating issues, resolving them, or escalating to the First Contact Resolution (FCR) person in charge for resolution. Minimum Experience (Years) 1 to 3 years Qualifications Diploma with 1 year of relevant experience in a customer contact centre; OR SPM with 3 years of relevant experience in a customer contact centre. #J-18808-Ljbffr Commerce Access Sdn. Bhd
Job Summary:The Mortgage Loan Officer will assist clients as they navigate the mortgage process. Utilizing their center of influence, the Mortgage Loan Officer will obtain applications from prospective borrowers, then process, analyze, and prepare for closing and/or sale...
...water, and refrigeration piping systems.+ Work with copper and steel chilled water... ...of time.+ Be available for overtime and weekend work, ensuring regular attendance.+ Work... ...play a vital role solving for companies construction, manufacturing and maintenance challenges...
Description Nursery Teacher - Abu Dhabi ASAP Start Embrace the opportunity to nurture young minds and create an environment where children can flourish. My clients highly respected nursery in Dubai is seeking dedicated and compassionate...
...America, New York, New York Senior Software Engineer, Back End (Bank Tech) What You... ...for staying on top of tech trends, experimenting with and learning new technologies, participating... ...software engineering experience (Internship experience does not apply)...
Pediatric Therapy Services is looking for a Pediatric Occupational Therapist to join our highly skilled, dedicated team of Physical, Occupational, and Speech Therapists. Pediatric Therapy Services is a private outpatient therapy clinic that provides highly skilled pediatric...